A single user licence allows you install DesignBuilder onto a maximum of 2 computers for personal use, for example one on a desktop and one on a laptop. If you need to use the software on a third computer then you must first deactivate one of the other 2 computers.
When you purchase a DesignBuilder single user license, you will receive an 8-digit activation code. To use this enter it in the License dialog accessed from the Help menu within DesignBuilder and press the Activate button. This will cause DesignBuilder to automatically download licences for all modules associated with the activation code and activate them. You will then be able to use the software and run functionality associated with each activated license.
DesignBuilder also periodically checks to ensure that the licence is still valid. To do this it must connect to our servers over the Internet. If DesignBuilder hasn't been able to check licences for 2 days then it will request that you connect to the Internet so it can check license status. If it still fails to connect after a further 24 hours, then the licenses will be deactivated on that computer. To reactivate simply connect to the Internet and press the Activate button on the License dialog.
You can deactivate activation codes from within DesignBuilder by pressing the Remove activation code from this computer button on the License dialog.
Alternatively licenses can removed from computers using the Activation Codes > Deactivate webpage on the DesignBuilder.co.uk website. You can get to the Deactivate webpage by first clicking on the Activation codes option on the left hand side of the web site under the Account Management header.
Clicking on the Deactivate button takes you to the Deactivation page (below):
From this webpage you can either deactivate a license on a particular computer or permanently cancel an activation to prevent users no longer entitled to use the software from using it. For example if an employee leaves the company but still has a copy of the software activated at home then this can easily be cancelled allowing the activation code to be used by someone else. To cancel an activation click on the disable button on the Deactivation webpage.