Support Minutes

DesignBuilder support is provided through our web based Support Desk. New licenses come with limited free support* and additional support contracts can be purchased as minutes of our engineers' time.

A typical support incident might use 20 minutes in which case a 60 minute contract would cover 3 incidents.

*Free support allocation of 60 minutes is included with each user license purchased up to a maximum of 300 free minutes per order.

See the Pay as You Go page for our policy on support for PAYG customers. 

Extra Support - 60 Minutes $180.00
Add to order

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Contact Us

  • DesignBuilder Software Ltd
    Clarendon Court
    1st Floor 54/56 London Rd
    Stroud, Gloucs
    GL5 2AD
  • +44 (0) 1453 755500